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Gestion des commandes
Our Order Management organization is dedicated to providing prompt and efficient customer support and setting world-class service standards.
Register for MyCepheid for Complete Order Management
Your one-stop shop to easily purchase online, manage orders, track shipments, and get the instrument support you need.
Create a new MyCepheid account
Already have a MyCepheid account? Log in now
With a MyCepheid account, you can:
Purchase easily online
Find tests and collection devices, quickly add items to your cart, plan future orders, and checkout online at the new Cepheid Store.
Manage instruments
Easily view your instrument install base, view warranty details, case history, and when you should schedule your next service update.
Get expert support
Create cases, get case history, access your support team and Cepheid contacts anytime, anywhere.
Track shipments
Find on-demand shipment information including ship date, quantity, carrier, lot/batch details, expiration date, delivery date, and tracking number. Use Quick Order Check to get shipment info without logging in.
Fournisseurs et acheteurs de GHX
Si vous êtes actuellement un fournisseur/acheteur de GHX, veuillez vous inscrire dès aujourd’hui pour devenir un partenaire commercial de Cepheid. Until your account is registered as a GHX/EDI integrated live trading partner with Cepheid, please email all future orders to cepheidorders@ghxgfax.com.
***Le format PDF est préférable
Vous voulez devenir un fournisseur/acheteur GHX?
Notre équipe de gestion des commandes s’efforce de fournir une assistance rapide et efficace à nos clients et d’établir la norme d’un service de classe mondiale.
Pour en savoir plus sur la façon de devenir un fournisseur/acheteur GHX, veuillez visiter le site Web de GHX. Learn more.
Pour en savoir plus sur la façon de devenir un fournisseur/acheteur GHX, veuillez visiter le site Web de GHX. Learn more.
Still have questions?
Contact Order Management to place an order, request the status of an existing order, or any questions associated with your order.